After an email shared on Twitter caused an uproar, Ubisoft calmed things down again in a statement.
The (Twitter account AntiDRM) shared an email from Ubisoft last week notifying him of the imminent deletion of his Ubisoft account. As a result, outrage spread in the community as to how one could delete an account including purchased games.
Now there is finally an all-clear and a clarification.
UBISOFT closes your account if you haven’t logged in for some time.
You will lose all your games purchased forever. pic.twitter.com/exC78bUt93
– AntiDRM🔴 (@PC_enjoyer) July 19, 2023
In an email, Ubisoft contacted IGN and explained that they have been deleting inactive accounts for years in order to prevent fraud and to keep the databases clean. However, accounts that have an active subscription or purchased PC games are not affected by this deletion
You can also find more details on the (help page).
